Wheelchair Special Service Request (SSR) Codes
	1. SSR WCHR - Unable to walk long distance, can use stairs and walk to seat You are able to walk short distances but require assistance getting to and from the aircraft. you must be able to ascend and descend stairs. If you are not able to ascend and descend stairs please select the "Wheelchair: unable to walk long distance or use stairs, can walk to seat" option.
	2. SSR WCHS - Unable to walk long distance or use stairs, can walk to seat You are able to walk short distances but require assistance getting to and from the aircraft and are unable to ascend or descend aircraft steps. Vous devez être capable de marcher jusqu'à votre siège une fois à bord.
	3. SSR WCHC (See different options below) You use a wheelchair for mobility and may require a manual upper body lift or the use of an onboard aisle chair, to get to or from your seat on the aircraft. There are five options to choose from.
	WCHC SELF RELIANT - completely immobile, can self-transfer to seat			You are completely reliant on a wheelchair for mobility and are able to self transfer between an aircraft wheelchair and aircraft seat. A lower body lift can be provided by Air New Zealand staff if required. If you require assistance onboard with personal hygiene, eating and/or medical services you will be required to travel with a safety assistant.
	WCHC WITH SAFETY ASSISTANT - completely immobile, travelling with own safety assistant to perform lift			You are completely reliant on a wheelchair for mobility and are unable to self transfer between an aircraft wheelchair and aircraft seat. A lower body lift can be provided by Air New Zealand if required. Your safety assistant must be able to perform an upper body lift to transfer you to/from your seat and all onboard needs including assisting with personal hygiene, eating and/or medical services.
	WCHC NO SAFETY ASSISTANT - (Only available for direct flights to/from/via the USA) - completely immobile, travelling without a safety assistant			You are completely reliant on a wheelchair for mobility and are unable to self transfer between an aircraft wheelchair and the aircraft seat. Le personnel d'Air New Zealand vous assistera pour prendre place et quitter votre siège. Cependant, vous devez être capable d'aider physiquement à votre évacuation en cas d'urgence.
	WCHC NON TRAVELLING SAFETY ASSISTANT (Available Domestic only) - completely immobile, providing own safety assistant at each airport to perform lift			As an alternative to having a safety assistant travel with you, you are permitted to arrange your own safety assistant at each domestic airport to perform an upper body lift to transfer to you and from your seat. This option is not available to you if you require assistance inflight with personal hygiene, eating and/or medical services.
	WCHC EAGLE LIFTING DEVICE - completely immobile, require lifting device (Available Domestic Jet Services only)			For travel on jet services at Auckland, Wellington, Christchurch, Dunedin, Palmerston North and Queenstown the Eagle lifting device can be requested. Dans tous les autres aéroports et pour les vols effectués sur des appareils autres que des jets, l'aide d'un assistant de sécurité est nécessaire pour vous porter. Pour l'utilisation du dispositif de levage, il est conseillé de porter un short ou un pantalon long pour plus de confort et d'intimité.

* The abbreviated wording in brackets above is inserted into customer bookings by Air New Zealand and Travel Agents. This wording does not appear in the online booking form.